|Location||الخبر, Saudi Arabia|
|Date Posted||December 17, 2019|
الخبرOnsite Petrophysical Application Support Analyst - Saudi Arabia
Requisition ID: (19011428)
Primary Location: Saudi Arabia-Eastern Province-Al Khobar
Job Function: Other
Job Posting Date: Dec 18, 2019, 8:48:49 AM
Emerson's Flow Solutions Group is also a leading Industry Exploration and Production (E&P;) Software Company and focuses on the development and deployment of software for the oil & gas industry. To this end, Emerson MEA is looking for a Petrophysical Applications Support Analyst with strong technical skills to fill a Geolog onsite support role to be located in Saudi Arabia. We are currently seeking applications from candidates who have some experience in using Geolog or equivalent petrophysical software in addition to having expertise in all aspects of petrophysical workflows.
Reporting to the Formation Evaluation team lead, you will be primarily responsible for providing onsite support to end users at the client site. This role will include an element of meet customer technical expectation, software support, as well as training and consulting functions.
The formation evaluation application suite is unmatched in terms of its best-in-class petrophysical and geological analysis tools, well data management, superior graphics, and robust data integration. The role offers great opportunity to develop your technical petrophysical skills and to progress your career.
What will be my responsibility in this role?
To provide onsite support for Geolog application at client site.
To troubleshoot and resolve software technical issues in timely manner.
To provide solution all workflow related queries raised by user.
To conduct hands on training to end user as an when required.
To assess client’s existing install base, working Environment, data structure for efficient support.
To perform regular health check / Preventive maintenance of software install base.
To contribute to the product knowledge base and disseminate information across user community.
To work with your regional and global team to implement key technical strategy which should be aligned with the clients’ goal and drive adoption.
As the internal technical champion, drives collaboration with Sales, R&D; and Product Management.
To facilitate regular technology review, roadmap presentation and strategy session with client
To contribute in creating best practices.
What do I need to be considered for this role?
To be considered for this role you should have a bachelor’s degree from an accredited institution in Geoscience or reservoir engineering and have a minimum of of 8 years’ experience with a geoscience service provider, vendor or an upstream operator.
You should also have a strong understanding of all logging technologies and Petrophysical workflows, with hands on experience working with petrophysical software, preferably Geolog. It is also preferable if you have experience in Loglan (Geolog SDK) and any other relevant programming languages.
Good IT skills, with familiarity in Unix/Linux environments.
Analytical and trouble-shooting skills, with the ability to identify and resolve client issues.
Excellent communications skills (both written and oral) with the ability to listen and articulate clearly, conveying effective and accurate support to the end-users.
The ability to take ownership of activities and to ensure successful task completion.
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