Expat Onsite Petroleum Engineering - Reservoir Modelling Engineer - Kuwait

at Paradigm
Location Kuwait
Date Posted August 3, 2016
Category Geologist
Job Type Permanent
Min. Years Experience Required 7

Description

Reporting to the Regional Operations Manager, Technical Support & Sales, Middle East and India, the role is primarily responsible for supporting and providing trusted technical support to our existing geoscience user base in some of Middle East’s premier E&P players. In addition to support services, this position also includes formal training and consulting functions. You may occasionally help develop new customers within the same domain

Responsibilities:

  • Install, configure and integrate new software releases, minor and major upgrades with existing software
  • Troubleshoot and resolve software technical related issues reported by the Customer
  • Necessary solution details shall be logged in Customer's core Business Customer Support System and Paradigm's RightNow system
  • Provide answers and solutions to all queries, questions and problems raised by the users
  • Conduct short basic training and hands-on training to end users on the usage of the software
  • Carry out site survey prior to the software installation releases upgrade to verify the suitability of the hardware, operating system and resources used by the end user for satisfactory performance of the software
  • Prepare software quick reference documents for distribution to concerned end users
  • Document and communicate to end users lessons learnt, best practices and tips in using the software within the Customer's specific workflows
  • Provide software monthly performance and utilization reports

Qualifications:

  • University degree, preferably in Petroleum Engineering or Geology or Reservoir Engineering
  • Seven (7) years of Exploration & Petroleum industry experience of which a minimum of three (3) years of experience using Paradigm's SKUA/GOCAD software
  • Certification in the software must be achieved prior to deployment as an onsite resource
  • Strong understanding of Exploration & Petroleum business workflows
  • Willing to work in/relocate to the Kuwait

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